Doctor and patient discussing chart

Patients & Visitors

Patient Safety—Patient Communication

One of Lake Region Healthcare's goals is to encourage and support open and honest communication with you, your family and your health care team.

  • We participate in the Minnesota Hospital Association's Patient Safety Registry. This provides us with the latest safety information from around the state.
  • We encourage you, your family and staff to speak up if there is a safety concern.
  • It is our policy to be open and honest with you and your family by informing you of the potential results of your care, including unexpected results.
  • We encourage you to designate a family spokesperson to help communication with your family and the health care team.
  • We encourage you to complete a satisfaction survey. We survey our patients to learn about their hospital stay experience. We review these surveys and make changes as a result of your comments.
  • We welcome the opportunity to discuss the care you receive.
In This Section
Contact

Do you have comments, questions or concerns?
Contact us by e-mail.