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Your hospital stay

What to bring

Prepare for your hospital stay by bringing:

ID and health insurance information

We will assist you in filing the appropriate insurance claims. During admission, you are asked to provide your insurance card for photocopying. This gives us a record of your insurance company name, address and policy number. You will also be asked to sign insurance and billing authorizations that will help us bill your insurance carrier for your medical treatment. A reminder to new parents: You will need to add your baby to your insurance policy. Some insurance companies have time limits. If you have no insurance, please contact your local social service office immediately.

Personal possessions

If there are items you wish to have for your hospital stay, such as your own pajamas or nightgown, robe, slippers, and personal cosmetic and care items (such as toothpaste, mouthwash, deodorant, facial tissue, etc.), please pack these for your stay. Personal care items are also available if you do not provide your own.

Maternity patients will need to bring baby clothes for the baby's trip home.

We recommend you do not bring any valuables to the hospital. If it is necessary, please ask about checking in your valuables for safekeeping. We will only be responsible for valuables if they are checked in at switchboard/admitting for safekeeping.

Medications

Bring your regular medications along with any medical information from medical providers at non-Lake Region Healthcare facilities.

Checking in

Please use the hospital entrance off Cascade Street. We have a convenient volunteer and information desk located at the main doors of the hospital.

We are committed to making your check-in as smooth as possible. Admissions personnel will ask a number of questions necessary for your medical care. This information is held in strict confidence.

Going home

Going home is often the best part of any hospital stay. When you are medically ready to leave the hospital, you will receive discharge orders. Before you leave the hospital, our staff will help you prepare to go home by helping you:

  • Understand how to care for yourself and what type of help you might need after you leave the hospital.
  • Learn about symptoms or warning signs to look for after you leave the hospital.
  • Reclaim any valuables placed in safekeeping.
  • Get information needed to obtain medication or supplies.
  • Arrange for follow-up appointments or treatment. 

We will assist you in making arrangements to go home. This may involve conferences with your physician and other healthcare professionals. If home care is necessary, our Social Services staff can assist with recommendations, or a referral can be made to another agency of your choice.

If you need to wait for someone to pick you up, you are welcome to stay in your room or in the lounge on your unit. If you need help in arranging a ride home, we will be happy to assist.

If you have questions after you return home, please don't hesitate to call your doctor or nurse at the numbers provided with your discharge instructions.