When life throws you an unexpected twist, our Walk-In Clinic is there for you with extended hours, convenient access, excellent customer service and a state-of-the-art medical building. Please see below for a list of conditions appropriate for the Walk-In Clinic vs. those that are more appropriate for the Emergency Room or for your regular Primary Care provider.
Those with COVID-related symptoms may be asked to wait for their appointment in their vehicles to help keep our waiting areas safe. Please check out our COVID testing options and FAQs for your COVID related questions.
A Note About Wait Times
Please be aware that since we do not accept appointments, wait times will vary. Generally, the peak period for patient volume is right when we open at 11am. You may wish to wait until later in the day to minimize your wait time.
The Walk-In Clinic Hours:
- Monday through Friday from 11 a.m. to 7 p.m.
- Saturdays and Sundays from 9 a.m. to 5 p.m.
- All holidays (except Thanksgiving Day and Christmas Day) from 9 a.m. to 5 p.m.
Located at 2311 W. Lincoln Ave. next to Applebee's, the Walk-In Clinic is open seven days a week for convenient healthcare after hours or when you can't get in to see your primary care provider.
The Walk-In Clinic is designed to be a convenient alternative when you cannot get a same-day appointment with your own physician for an immediate healthcare need. The medical staff at the Walk-In Clinic will be ready to see you when your doctor cannot. Whether you have the sniffles, a sprain or an allergic reaction, we can give you the medical attention you need, when you need it. With extended hours, walk-in service, and lab and x-ray services on-site, it's ideal for those times when you can't plan ahead to get to the doctor.
The wait times will depend on the volume of patients at any given time. Since no appointments are made, those volumes will be subject to some variation and patients are seen on a first come, first serve basis.
The Walk-In Clinic medical staff (including physicians, physician assistants and nurse practitioners) is prepared and equipped to care for the usual illnesses treated in a primary care physician's office but will be open with extended hours when your primary care doctor's office would normally be closed. In the event your primary care doctor is booked, the Walk-In Clinic is be available to you without an appointment*.
In addition, most minor, non-life-threatening conditions often seen in hospital emergency rooms can be handled at the Walk-In Clinic. It will provide prompt care for handling minor emergencies, including injuries, wound care, lacerations, sprains, and minor broken bones and infections, with an on-site lab and radiology services.
For more serious situations, such as stroke, heart attack, breathing difficulties, severe fractures, loss of consciousness, seizures, severe bleeding or pain, or when patients are in doubt about the seriousness of an illness, patients should visit the hospital emergency room and/or dial 911.
For serious situations such as stroke, heart attack, breathing difficulties, severe fractures, loss of consciousness, seizures, severe bleeding or pain, or when patients are in doubt about the seriousness of an illness, patients should visit the hospital emergency room and/or dial 911. In addition, annual physicals, medication refills, lab result inquiries, or chronic/recurring medical issues should be handled with a primary care provider rather than at the Walk-In Clinic.
- Allergic reactions/hives.
- Broken bones.
- Foreign body removals.
- Insect bites.
- Muscle pain/stiffness.
- Skin infections.
- Sore throat.
- Sprains and strains.
- STD symptoms.
- Upper respiratory infections.
- Urinary tract infections.
- Wound care.
When it comes to insurance coverage, it's helpful to understand the difference between a Walk-In Clinic and an Urgent Care facility and what your insurance company will cover. If you or a family member is seriously sick or injured and you can’t get to your primary physician or in-network emergency facility, it's good to know the difference between the two types of facilities and to understand your health insurance company’s policies ahead of time.
Our clinic is a Walk-In Clinic, not an Urgent Care facility. Walk-in health care clinics were initially intended to serve the uninsured and underinsured, providing a more affordable option for basic medical services than a visit to a hospital emergency room or urgent care clinic. Walk-In clinics offer treatment for common, non-life-threatening conditions. These can include minor injuries like burns and sprains and minor infections such as bladder, pink eye, sinus and sore throat, skin rashes and upset stomachs. The emphasis here is on convenience, and care is offered on a first-come/first-served basis. We do not take appointments.
Urgent care clinics are typically like walk-in clinics with enhanced capabilities. They can treat more serious illnesses and injuries, and are designed to take some of the burden off more expensive hospital emergency care services. Costs at an Urgent Care clinic are typically higher than those at a Walk-In health clinic and like walk-in clinics, they generally don't offer scheduled appointments.
Many health insurance companies will pay a portion of the cost of using walk-in clinics and urgent care clinics, as these are typically much less than the cost of an unnecessary visit to a hospital ER. However, you should consult your insurance company to see under what conditions they will pay for out-of-network services like these and how much your out-of-pocket will be. It might save you money and it will definitely add to your peace of mind.